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Home care services should be tailored to meet each person’s unique needs. When selecting home care services, the list below can assist in understanding a person’s behavior and help you determine the type of care needed, while still providing them with independence and dignity.
Families and friends assume an incredible amount of responsibility when caring for an aging loved one. As you and your family members continue to evaluate the level of care you or your loved one need, consider some of the following activities and whether you or your family member in question can independently manage these responsibilities. If the answer is no, this can also serve as an indicator of when you or your loved one may need home care. Water Tower Nursing and Home Care can help. It is often best to start by assessing your personal needs, or your needs as a caregiver and the needs of the person you are caring for. Consider the following areas:
Once you have determined home care is the best option for you or your loved one, it is important to evaluate your values and preferences or those of the person receiving care. He or she may be more comfortable with a home care worker who shares his or her cultural background and/or language. The care recipient may also have a preference between male and female caregivers, particularly if the worker helps with personal care. The following questionnaire may help you include alternative (and possibly less expensive) approaches to care such as adult day care, friendly visiting services, home grocery delivery and pharmacy delivery. Choosing a home care agency for yourself or your loved one is a big task and can often be overwhelming. Use the questions in this FAQ to help you know what to look for when making your decision. Don’t be afraid to ask potential providers any or all of these questions.
Under our client’s direction, Water Tower Nursing and Home Care will involve family, friend’s business partners and health care providers to collaborate on all care decisions.
The Water Tower Nursing and Home Care Agency Manager shall designate an individual to supervise the provision of day-to-day services and oversee the placement and monitoring of all caregivers. An individual serving in a supervisory capacity is available 24 hours a day, 7 days a week by calling (312) 280-4980.
Water Tower Nursing and Home Care provides home services in accordance with the Home Health, Home Services and Home Nursing Agency Licensing Act [210 ILCS 55] and the Health Care Worker Background Check Act [225 ILCS 46].
Water Tower Nursing and Home Care will mail an itemized bill to the Client/Responsible on a weekly basis. Water Tower Nursing and Home Care asks all charges for services rendered be paid within seven (7) days after receipt of billing.
Water Tower Nursing and Home Care is proud to provide references you can speak to upon request.
WTN establishes a Service Plan for each client in consultation with the Client and his or her appropriate family members or representative that outlines the services to be provided to the Client. WTN will review and revise the plan as necessary, but not less than once annually. The plan shall address and include, but not be limited to:
Water Tower Nursing and Home Care – AGENCY RESPONSIBILITIES
Water Tower Nursing and Home Care is responsible for payment of all wages, employment taxes and unemployment insurance including the withholding of applicable social security, federal and state taxes for all employees/home service workers (caregivers).
Water Tower Nursing and Home Care maintains Professional Liability, Commercial General Liability, Fidelity Bond, Non-Owned Auto and Workers Compensation insurance policies.
Yes. Many of our caregivers have English as a second language.
All information and documentation obtained in this section is maintained in the employee personnel file upon hire, unless otherwise noted.
WTN will provide a minimum of eight (8) hours of initial training for each caregiver. Four (4) hours of training will be provided prior to the caregiver’s first assignment and the remaining four (4) hours will be provided within the caregiver’s first thirty (30) days after employment.
All training is documented and maintained in the caregiver’s file and/or training log for tracking purposes.
Initial caregiver training includes the following topics:
Note: In addition to the above initial training requirements, each WTN caregiver must complete a minimum of eight (8) hours of continuing education/training annually. This may include hands on demonstrations, self-study packets, corporate training programs, DVD’s, workshops on pertinent senior care topics as well as individual training for the unique needs of the client receiving care.
Often in less than 24-hours!
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As a division of the For Good Health GroupSM of companies, Water Tower Nursing & Home Care offers the following advantages: